Terms & Conditions

Last Revised: August 2022.


Publisher/Host: The website www.gallinee.com (hereafter referred to as “The Website”) is published and hosted by Gallinée Ltd, a company registered in England, whose registered number is 9237874 and whose registered address is at 170 Finchley Road, NW3 68P, London, England.

Contact: info@gallinee.com


1. Terms of Use
By accessing the website at https://www.gallinee.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use Licence
Permission is granted to temporarily download one copy of the materials (information or software) on Gallinée’s website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on Gallinée’s website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Gallinée at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on Gallinée’s website are provided on an ‘as is’ basis. Gallinée makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations
In no event shall Gallinée or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Gallinée’s website, even if Gallinée or a Gallinée authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
Gallinée will make all efforts to keep the content of the website up to date and to provide users with precise information. However, Gallinée does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
The materials appearing on Gallinée’s website could include technical, typographical, or photographic errors. Gallinée may make changes to the materials contained on its website at any time without notice. However Gallinée does not make any commitment to update the materials.

6. Links
The hypertexts links installed on the website will take the user to the websites of various partners. Gallinée has not reviewed all of the websites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Gallinée of the site. Use of any such linked website is at the user’s own risk.

7. Modifications
Gallinée may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of London and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. Cookies & Personal data
Gallinée commits to keeping confidential personal information that it may collect (particularly through their registration for the newsletter, participation in competitions or purchases on-line). View our Privacy Policy to learn more about our privacy practices.

10. User Comments, Customer Feedback & Product Reviews
By submitting a comment, feedback or product reviews, you agree that Gallinée may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments submitted to Gallinée.
All comments, product reviews and specific submissions (for example contest entries) submitted on the website are read by moderators and the decision to put the contents online is at Gallinée’s discretion. The contents of the submissions must not go against the general terms of use of the www.gallinee.com site.
Gallinée are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
Product reviews and website comments must not contain email addresses, URLs, telephone numbers, postal addresses, or other information that may identify the user. The users are solely responsible for any comments they make and their accuracy.
Gallinée takes no responsibility and assumes no liability for any comments posted by the users or any third-party.


These Terms and Conditions of Sale (“Terms of Sale”) apply whenever you order any product or service (“Product”) through our website www.gallinee.com (the “Website”) or otherwise from us. These Terms of Sale should be read alongside, and are in addition to, our website terms and conditions (“Terms of Use”) and our privacy and cookies policy (“Privacy Policy”).

1. About Gallinée
Gallinée Limited (t/a Gallinée) is the supplier of the goods and our registered address is 170 Finchley Road, NW3 68P, London, England.
Company registration number: 9237874.
VAT registration number: GB 218197300.

2. Eligibility
To be eligible to purchase goods on this website and to lawfully enter into and form contracts on this website under English law you must: (a) be aged 18 or older; and (b) register on the website; and (c) be the holder of a valid debit/credit card or a paypal account; and (d) order Products for delivery in the United Kingdom, the United States or the European Union.

3. Prices
The prices indicated for products available via the website are all inclusive of VAT (where applicable) at the current rates and are exclusive of delivery charges, packaging or other charges, which will be added to any order you place.
Whilst we use reasonable endeavours to keep prices up-to-date on the website, we reserve the right to alter prices at any time.

4. Products
All product descriptions and images shown on the website are provided in good faith but are intended as guidance only and there may be slight variation in product colour, packaging design or specification.

Information provided to our customers is for information purposes only and is not intended to diagnose, treat, prevent any condition or disease, prescribe or replace professional advice. You should always check the ingredients for products to avoid potential allergic reactions. If you have any personal concerns, please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from the website before using or relying on them.

We do not accept responsibility for misuse of our products. It is the responsibility of the customer to use the products with discretion and follow the advice on the label. We do not accept responsibility for damage or defect of goods arising from incorrect storage or use by the customer. We accept no liability for loss or consequential damage arising from the goods supplied.

5. Reselling of products
You agree and acknowledge that the products are intended for your own personal use and that you may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms of Sale.

6. Online Orders
When you order online you will be helped through the process by simple instructions on the website. You place your order request for goods from the website by clicking on the Place Order button at the end of the online order process. We will send you an email confirming your purchase and provide you with the details and value of your order, which has been debited to your credit/debit card. This is not an order acceptance by us.
A dispatch confirmation email, including a tracking code will then be sent when your order leaves our warehouse. Our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the products to you.

We will retain the legal ownership of the products until they have been delivered to you. Legal ownership of the products will immediately revert to us if we refund any payment for the products to you.

To cancel your order after it has been dispatched to you, you will need to contact us on info@gallinee.com

If you require a VAT invoice, please email us at info@gallinee.com

If we cannot supply you with the products that you have ordered, we will cancel your order and inform you of this as soon as reasonably possible. We will give you a full refund where you have already paid for the products. This might be because the (i) product is out of stock; (ii) because we have identified an error in the price or description of the product; (iii) our inability to obtain authorisation for your payment; or (iv) because of unexpected limits on our resources which we could not reasonably plan for.

We reserve the right to reject, cancel or terminate any order at our discretion without reason.

7. Online Offers & Discount Codes
For information on our current promotions please view the Terms & Conditions related to promotional offers on our website.

8. Payment
You may pay using credit/debit card, PayPal or Apple Pay. Please note that we will collect, store and use your information in accordance with our Privacy & Cookies Policy.

All card payments are subject to authorisation by your card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will cancel your order and notify you in writing (which may include e-mail) that we have done so.

All products will remain our property until we have received payment in full for those products. Legal ownership in the products will immediately revert to us if we refund any such payments to you.

10. Shipping of the products
For information on shipping including shipping costs and estimated delivery times please see the Delivery information on our website.

We will deliver the goods following the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you upon delivery to you. We shall be under no liability for any delay or failure to deliver products if the delay or failure is caused by a third party or is wholly or partly caused by circumstances beyond our control.

If the products are returned to us by the delivery company, we will issue you with a refund for the products but reserve the right to retain any costs incurred in arranging for the delivery and return of the product.

11. Acceptance of Goods / Returns and Refunds
Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Returns Policy & Procedure. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.

We hope you love your purchases, but if for any reason you do need to return something to us, we’ve made it as simple as possible. Please see our Returns policy for details.
If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please email info@gallinee.com

12. Contact
If you have any complaints or wish to discuss any matter in respect of the goods please contact Customer Service at info@gallinee.com